Incidents | Role.so Incidents reported on status page for Role.so https://status.role.so/en https://d1lppblt9t2x15.cloudfront.net/logos/17190e2c9e94c2bc5c2daae8db289c33.png Incidents | Role.so https://status.role.so/en en Analytics is down https://status.role.so/en/incident/896771 Fri, 15 May 2026 16:40:35 -0000 https://status.role.so/en/incident/896771#2de6b812a5a3f3f0946cc287d4ad959fc7183ea0a62ed2e877e6f2c6eb3c7f63 Analytics recovered. Analytics is down https://status.role.so/en/incident/896771 Fri, 15 May 2026 14:41:27 -0000 https://status.role.so/en/incident/896771#60f485dc041af4eb1abf30f5cb49dbc9a911e942e6fdd00605a482135017bdc5 Analytics went down. SSL peer certificate or SSH remote key was not OK https://status.role.so/en/incident/826155 Fri, 13 Feb 2026 23:08:00 -0000 https://status.role.so/en/incident/826155#f7184337c4d978796e3db361258c1da21ae6008466aaacf1644410c28b659b97 Root Cause: The role.so domain expired and was not renewed in time. Due to the domain expiration, our team's notification emails (configured on the same domain) were not delivered, delaying our awareness of the issue. Resolution: The domain has been renewed and all services are back online. We have implemented auto-renewal to prevent recurrence. SSL peer certificate or SSH remote key was not OK https://status.role.so/en/incident/826155 Wed, 11 Feb 2026 12:08:00 -0000 https://status.role.so/en/incident/826155#9961c0836cb54d1b0f16497ea69b1d136f9301e126e89287e1a08e777f6d6acb The website became unreachable because the monitor reported an SSL peer certificate (or SSH remote key) error, followed by HTTP/2 framing stream errors and a timeout. The checks failed from multiple locations, then recovered across all monitors and the incident auto-resolved after the system waited the designated 5 minutes. Systems maintenance https://status.role.so/en/incident/612019 Tue, 01 Jul 2025 17:15:00 -0000 https://status.role.so/en/incident/612019#6ad113b6d65511398faf973305581b5799751ec65fcc0d078dc86ca78af5c680 Planned maintenance in preparation of the "Teams" feature rollout. All services will be unavailable during the maintenance period. Estimate duration: up to 1 hour. Planned database maintenance https://status.role.so/en/incident/521142 Sat, 01 Mar 2025 23:30:43 -0000 https://status.role.so/en/incident/521142#c7f59d31692bda7a876afb154405364019f62c7996623fcfe41979cfad9ee0c7 Maintenance completed Planned database maintenance https://status.role.so/en/incident/521142 Sat, 01 Mar 2025 23:00:43 -0000 https://status.role.so/en/incident/521142#967ca4fa066532244106e5f2732767ba900394d82c23213bbf1a3bb2b7359eb5 Planned maintenance to upgrade the database. All services will be unavailable during the maintenance period. Estimate duration: 15 to 30 minutes.